Confidential and Private Resources

The resources below include confidential and private options. Please note that these terms differ in meaning, and understanding the difference is important to ensure your comfort and clarity regarding how your information is handled.

Confidential University Resources
With confidential university resources, information shared with them will generally not be disclosed to anyone without the permission of the individual seeking services, or unless a statutory requirement exists such as an imminent threat of harm to self or others, or the conduct involves the suspected abuse of a minor.  

View confidential university resources below

Private University Resources
With private university resources, information related to a report of Prohibited Conduct will be handled discreetly and shared with university officials who need to know in order to assist in the assessment, investigation, or resolution of the report and related issues. 

View private university resources below

Additional Resources
Besides confidential and private resources, there is a list of additional resources to support you.

View additional resources below


Confidential University Resources 

USC WorkWell Center
Provides mental health and well-being support for USC employees through programs, resources, and services.

213-821-0800
workwell@usc.edu

Counseling and Mental Health

Offers a variety of counseling, workshops, community education, and resources to students (reporting parties and respondents). Appointments for counseling are available by signing in to MySHR.

Advice nurses, mental health counselors, or survivor advocates are available 24/7 at  213-740-9355 (WELL).

Schedule of services varies by semester. Check the  website for current information. Counseling support is available 24/7 for crisis situations by calling 213-740-9355 (WELL) 

Office of the Ombuds
Available to faculty, staff, and students experiencing university-related concerns, conflicts, or challenging situations.

University Park Campus

213-821-9556
upcombuds@usc.edu

Health Sciences Campus

323-442-0382
hscombuds@usc.edu

CARE-SC (Confidential Advocacy, Resources, and Education – Support Center)

Provides direct support to student Reporting Parties, at no cost, who have experienced sex- and power-based harm.

For confidential advocate services (available 24/7), call 213-740-9355 (WELL)

213-740-9355 (WELL) 

USC Gould Immigration Clinic
The Immigrant Legal Assistance Center (ILAC) provides free, confidential consultations, legal assistance, and referrals to members of the USC Trojan Family, students, staff members, contract employees, faculty, and family members.

213-821-9627 

USC Student Health Center
Supports the health and development of USC students by providing access to student-centered services. Operational hours may vary. Visit the USC Student Health website for the most up-to-date hours.

University Park Campus

1031 West 34th St., Engemann Student Health Center (ESH)

Health Sciences Campus
1510 San Pablo St., Eric Cohen Student Health Center, Suite 104

213-740-9355 (WELL) 

USC Chan Division of Occupational Science and Occupational Therapy
Lifestyle Redesign to help people create health-promoting habits and routines, and better manage their lives.

1031 West 34th Street, Engemann Student Health Center (ESH), Suite 452
323-442-3340 

Private University Resources

Campus Support and Intervention (CSI)
CSI connects with members of the USC community when they need support in achieving their academic, professional, and/or personal goals.

213-740-0411

Office of Student Accessibility Services (OSAS)
Provides support services for individuals with disabilities.

213-740-0776 (University Park Campus)
323-442-1000 (Health Sciences Campus) 

Department of Public Safety
Available to faculty, staff, and students experiencing university-related concerns, conflicts, or challenging situations.

213-740-4321 (University Park Campus)
323-442-1000 (Health Sciences Campus) 

Office of Civil Rights Compliance (OCRC)

Resources and resolution options for addressing reports of protected class discrimination, harassment, and retaliation, as well as for education, training, and proactive partnerships that promote civil rights.

213-740-5086 
ocrc@usc.edu

Report & Response
Your front door to reporting concerns and getting the support you need.

213-740-2500 

Human Resources
Encompassing many departments that support university employees and help to create a positive and productive workplace community.

213-821-8100

Trojans Care 4 Trojans (TC4T)
A private and anonymous reporting option for students, faculty, and staff that is managed by Campus Support and Intervention (CSI).

213-740-0411 

USC Office of Religious and Spiritual Life
The Office of Religious and Spiritual Life provides information about policies, procedures, and resources related to religious accommodations for students.

213-740-6110 

Additional Resources

Student Resources

USC Student Culture & Community (SCC)
A department within USC Student Life dedicated to enhancing students’ sense of belonging, community, and well-being. SCC includes a collective of student-facing centers, lounges, and programs that promote connection, support, and student success. These include Asian Pacific American Student Services, Center for Black Cultural and Student Affairs, First Generation Plus Success Center, La CASA, LGBTQ+ Student Center, Student Basic Needs, and Veterans Resource Center—as well as the Middle Eastern & North African Lounge and the Native American & Pasifika Student Lounge. SCC also leads initiatives such as SCC Leadership & Education and the Students with Dependents Program. Through these spaces and programs, SCC fosters belonging, honors intersectionality, and nurtures well-being across the USC community. 

These groups are open to all eligible individuals. USC operates all of its programs and activities consistent with the university’s Notice of Non-Discrimination. Eligibility is not determined based on race, sex, ethnicity, sexual orientation, or any other prohibited factor. 

For the most current list of centers, offices, and spaces, visit the Student Culture & Community website

Community Resources

Center for the Pacific Asian Family Center
Provides 24-hour, multi-lingual services to survivors of domestic violence and sexual assault and their families.

1-800-339-3940

DeafHope
Provides support, counseling, and referral to domestic violence/sexual violence legal services and shelter. Hearing advocates at the National Hotline are on duty 24-hours.

1-800-787-3224 (TTY)
1-800-799-7233 (Voice)

East Los Angeles Women’s Center
Advocacy Center for survivors of domestic violence and sexual assault and their families.

1-800-585-6231

Jenesse Center
Domestic violence intervention and prevention program.

1-800-585-6231 

Legal Aid Foundation Los Angeles
Family law practice for survivors of domestic violence.

1-800-399-4529

Los Angeles Police Department
Domestic violence intervention and prevention program.

911 (for emergencies)
1-877-275-5273 (24-hour, non-emergency number)

National Sexual Assault Hotline
Provides 24/7 confidential support and services.

1-800-656-4673 (HOPE)
1-800-339-3940

Peace Over Violence
A sexual and domestic violence, intimate partner stalking, child abuse, and youth violence prevention center.

Central LA: 213-955-9090

Rape Treatment Center at UCLA Medical Center, Santa Monica
Provides free confidential treatment for sexual assault victims, including 24-hour emergency medical care with forensic exams and proper preservation of evidence.

424-759-7208

St. John’s Well Child & Family Center
Provides comprehensive transgender health services and referrals to transgender advocates and legal support.

1-323-541-1411

StrongHearts Native Helpline
Provides Native Americans and Alaska Natives confidential support with a hotline available from 7 a.m. to 10 p.m. CST.

1-844-762-8483

The Haven at College
Provides support for students seeking help with alcohol or substance abuse.

855-217-5722

Trans LifeLine
A peer support, crisis hotline 501 non-profit organization serving transgender people by offering phone support and microgrants.

1-877-565-8860

Violence Intervention Program (VIP) at LAC+USC
Supports survivors of family violence and sexual assault.

323-221-4134